In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, the details of our Grievance Officer are below.
- Name: Anshu Chaube
- Designation: Proprietor and Grievance Officer, Paridhi Enterprises
- Email: grievance@paridhi.fashion
- Phone: +91 85100 52699 (Monday to Saturday, 10:00 am – 7:00 pm IST)
- Address: Khasra No. 77, Village Haibatpur, Near Gole City Mall, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201301
Process
To raise a grievance, use the grievance form on our Contact us page, or write to the Grievance Officer at the email above. You will receive a ticket number straight away.
We acknowledge every complaint within 48 hours and aim to resolve it within one month of receipt. Please include your order number, contact details and a description of the issue.
If you are not satisfied with our resolution, you may approach the National Consumer Helpline (1915) or the consumer commission having jurisdiction.
